The Health System of Azad Jammu & Kashmir (AJK)

The Health System of Azad Jammu & Kashmir (AJK)

 

The Health System of Azad Jammu & Kashmir (AJK)

1. Introduction: Health as a Foundation for AJK's Future

Welcome to this overview of the health system in Azad Jammu & Kashmir (AJK), a self-governing state. The health of a population is the bedrock of its progress. As noted in the AJK Health Policy, the development and prosperity of any country are intrinsically linked to the well-being of its people. The recent COVID-19 pandemic exposed significant gaps in the region's health system, making a clear, modern health strategy more critical than ever. For those new to the topic, this document provides a foundational guide to the structure, goals, and key challenges of the AJK health system, breaking down how it serves its communities.

The Health System of Azad Jammu & Kashmir (AJK)




To understand this system, it is essential to first look at the high-level global commitments that guide its strategy and direction.

2. The Big Picture: AJK's Core Health Commitments

The AJK health system does not operate in a vacuum. It aligns its goals with two major international frameworks that aim to improve health outcomes and access to care for people everywhere.

2.1 The Sustainable Development Goals (SDGs)

AJK's health strategy is aligned with the United Nations' Sustainable Development Goals (SDGs), a global agenda adopted in 2015 to guide development efforts until 2030. While all 17 SDGs are interconnected, Goal 3 is to "ensure healthy lives and promote well-being for all at all ages." Many other goals, such as those related to poverty, clean water, and education, are also indirectly crucial for public health.

AJK has shown progress on several key health indicators in line with these goals:

  • Births Attended by Skilled Health Personnel: The percentage of births attended by skilled professionals increased from 63% in 2018-19 to 68% in 2020-21.
  • Immunization Coverage: The rate for fully immunized children rose from 77% in 2018-19 to 81% in 2020-21.
  • Population Per Doctor: The ratio of population to each doctor worsened slightly, increasing from 3,839 in 2018-19 to 3,954 in 2020-21, indicating a growing gap between the number of available doctors and the needs of the population.

2.2 The Goal of Universal Health Coverage (UHC)

Universal Health Coverage (UHC) is a central objective for AJK's health policy. It represents the ideal that everyone, everywhere, should be able to get the quality health services they need without suffering financial hardship. The World Health Organization (WHO) defines UHC as:

"ensuring that all people can use the promotive, preventive, curative, rehabilitative and palliative health services they need, of sufficient quantity to be effective, while also ensuring that the use of these services does not expose the user to financial hardship."

The pursuit of UHC in AJK is built on three core principles:

1.      Population Coverage: This focuses on who is covered by the health system, aiming to include everyone, especially the most vulnerable.

2.     Range of Health Services: This addresses what services are provided, from preventive care and health promotion to treatment and rehabilitation.

3.     Out-of-Pocket Expenditure: This aims to ensure that using health services does not lead to financial ruin for individuals and families.

National initiatives like the "Sehat Sahulat Program" are key strategies designed to help AJK move closer to achieving this goal.

Now that we have reviewed the guiding principles, let's explore the practical, on-the-ground structure of how healthcare is organized and delivered across the region.

3. The Building Blocks: How Healthcare is Delivered in AJK

Healthcare services in AJK are organized into a tiered system, with patients moving between primary, secondary, and tertiary levels of care based on their needs.

3.1 Primary Healthcare: The First Point of Contact

Primary healthcare is the frontline of the health system. It focuses on essential preventive, promotive, and basic curative services, acting as the first point of contact for individuals and families. This level is particularly vital for women and children in remote and rural communities. The main components include:

  • Basic Health Units (BHUs)
  • Rural Healthcare Centers (RHCs)
  • Dispensaries and Maternal and Child Healthcare Centers (MCHs)
  • The National Program for Family Planning and Primary Health Care: This critical program is delivered at the community level by Lady Health Workers (LHWs). The LHW program provides essential services at the doorstep and currently covers 69% of the AJK population. However, the program's effectiveness is hampered by significant funding challenges for supplies and operations.

3.2 Secondary Healthcare: More Specialized Care

Secondary healthcare facilities serve as the next level of the system, providing more specialized services than primary centers. Patients are often referred to these hospitals from BHUs and RHCs for more advanced diagnosis and treatment. The two main types of secondary facilities are:

  • Tehsil Headquarters Hospitals (THQs)
  • District Headquarters Hospitals (DHQs)

3.3 Tertiary Healthcare: The Highest Level of Care

Tertiary care represents the most specialized level of the healthcare system, handling complex cases and receiving referrals from secondary hospitals. While Teaching Hospitals are the primary providers of tertiary care in AJK, some District Headquarters (DHQ) hospitals are also equipped to offer these advanced services. For instance, the DHQ Hospital in Kotli is the only facility providing tertiary-level care in its district, serving as a crucial referral center for the surrounding region.

While this tiered structure provides a framework for care, it is constantly tested by the specific health challenges facing the population of AJK.

4. Key Health Challenges in AJK

Like many developing regions, AJK confronts a complex mix of health challenges that its system must manage simultaneously.

4.1 The "Double Burden" of Disease

The AJK Health Policy notes that the region faces a "double burden" of disease. This means the health system must battle both traditional infectious diseases and a rising tide of chronic, non-communicable diseases at the same time.

Disease Category

Description & AJK Examples

Communicable Diseases

Diseases that can spread from person to person. Examples in AJK include Tuberculosis, Diarrheal diseases, and Lower respiratory infections.

Non-Communicable Diseases (NCDs)

Chronic, long-term diseases that are not infectious. The burden of NCDs is increasing in AJK. Key examples include Ischemic heart disease, Stroke, Diabetes, and Cancers.

4.2 Trends in the Top Health Concerns

An analysis of disease burden data from 2009 to 2019 reveals several significant shifts in the leading health issues in AJK:

  • Rise of Heart Disease: Ischemic heart disease became the top cause of death, showing a 28% increase over the decade.
  • Progress in Newborn Health: While still a major concern, Neonatal disorders saw a significant decrease of -24.8%, moving from the top cause of death to the second.
  • Emergence of Cancer: Breast cancer demonstrated the highest increase among the top causes of death, rising by 45.9% and moving into the top ten.

These challenges highlight the need for a clear and forward-looking strategy, which is encapsulated in the official vision for the region's health sector.

5. The Path Forward: A Vision for Health in AJK

To conclude this overview, the AJK Health Policy outlines a clear and ambitious vision for the future of healthcare in the state. This vision serves as the guiding star for all future policies, programs, and reforms.

“To achieve complete physical and mental well-being for the people of AJ&K by 2030 through the employment of international best practices that ensure easy, sustainable, and affordable access to health service for all.”

The Health System of Azad Jammu & Kashmir (AJK)


 The Future of Health in Azad Jammu & Kashmir: 

A Guide to the 2022 Health Policy

1. Introduction: Setting the Scene for a Healthier AJK

The health of a nation's people is the foundation upon which its prosperity and development are built. As the preface to the Azad Jammu & Kashmir (AJK) Health Policy notes, "Only healthy people can bring sustainable development and progress." Recognizing this, the government of Azad Jammu & Kashmir is undertaking a significant reform of its healthcare system to meet modern challenges and the future needs of its population.

This document serves as a guide to this transformation. We will explore the primary health issues AJK is currently facing and break down the key goals and strategies outlined in the AJK Health Policy 2022, the region's new blueprint for a healthier future.

To build a better system, it's essential first to understand the specific problems that need solving. The AJK Health Policy 2022 is designed as a direct response to a complex set of health challenges facing the region.

2. The Core Challenge: AJK's Key Health Issues

To create an effective plan, one must first understand the problems. AJK faces two major types of challenges: the kinds of diseases affecting its population and the structural weaknesses within the healthcare system itself.

2.1. The "Double Burden" of Disease

AJK is grappling with a "double burden" of disease. This public health term describes a situation where a region must simultaneously fight two very different health battles:

  • Communicable Diseases: These are infectious diseases that can spread from person to person, such as tuberculosis or the flu.
  • Non-Communicable Diseases (NCDs): These are chronic conditions often linked to lifestyle, genetics, and environment, such as heart disease and diabetes.

The table below, based on Global Burden of Diseases data and a study from Kotli District Hospital, illustrates this dual challenge.

Communicable Diseases (Infectious)

Non-Communicable Diseases (Chronic)

Tuberculosis (TB): Remains a significant public health problem.

Ischemic Heart Disease: Now the #1 cause of death in AJK, rising by 28% in a decade.

Diarrheal Diseases & Pneumonia: Major causes of illness, especially in children.

Stroke: The third leading cause of death, with an 18.7% increase in burden.

Lower Respiratory Infections: A persistent issue requiring medical attention.

Chronic Obstructive Pulmonary Disease (COPD): A major respiratory illness, remaining a top cause of death.

Hepatitis: Viral hepatitis is a surveillance priority.

Hypertension: A common condition requiring increased attention at the primary care level.

Neonatal Disorders: While decreasing, these remain a top cause of death and disability.

Diabetes & Chronic Kidney Disease: A growing challenge for the healthcare system.

Breast Cancer: Showed the highest increase (45.9%) among the top ten causes of death.

2.2. A System Under Strain

Beyond the types of diseases, the healthcare system itself faces significant structural challenges that limit its effectiveness.

  • Healthcare Worker Shortage AJK has a population-per-doctor ratio of 3,954 to 1, which is far from the World Health Organization (WHO) standard of one doctor for every 1,000 people.
  • Service Inequities Access to quality healthcare is unequal across the region, with significant gaps between districts, particularly in remote areas where female doctors are often reluctant to work.
  • Limited Community-Level Care The Lady Health Worker (LHW) program, which delivers essential primary care directly to communities, only covers 69% of the population and struggles with inadequate funding.
  • Fragmented Health Information Health data is not well-integrated. This fragmentation is so significant that even basic identifiers like a patient's national ID card number (CNIC) are often not captured, making it impossible to link records between different health facilities or government departments.

The AJK Health Policy 2022 is the government's comprehensive strategy to confront these deep-seated issues head-on.

3. The Blueprint for Change: The AJK Health Policy 2022

The AJK Health Policy 2022 is the official strategy designed to address the challenges of disease and systemic weakness. It lays out a clear vision for the future of health in the region.

The policy's official vision is:

“To achieve complete physical and mental well-being for the people of AJ&K by 2030 through the employment of international best practices that ensure easy, sustainable, and affordable access to health service for all.”

To achieve this ambitious vision, the policy is built on several guiding principles. For a student of public health, two are especially important:

  • Universal Health Coverage (UHC): This core principle means ensuring that all people can get the quality health services they need—from prevention to treatment—without suffering financial hardship when paying for them.
  • A Human Rights-Based Approach: This principle treats health as a fundamental human right. It requires that health policies prioritize the needs of the most vulnerable populations first, including persons with disabilities, the elderly, and those in hard-to-reach areas.

This vision and these principles guide the specific, actionable recommendations that form the heart of the policy.

4. The Action Plan: Key Policy Recommendations

The policy outlines a multi-faceted plan to build a stronger, more responsive, and more equitable health system for all citizens of AJK.

4.1. Strengthening the Workforce and Governance

A system is only as good as its people and its structure. The policy prioritizes two major reforms:

  • Decentralized Governance: The plan is to delegate more administrative and financial power to three Divisional Directorates in Muzaffarabad, Mirpur, and Rawalakot. This will improve local supervision, make the system more responsive to local needs, and increase accountability.
  • Investing in People: The policy calls for better, regular training for all health professionals. This includes mandatory certification in Basic Life Support (BLS) for doctors and creating clear career paths (service structures) to improve job satisfaction and performance.
The Health System of Azad Jammu & Kashmir (AJK)


4.2. A New Focus on Prevention

A core theme of the policy is a strategic shift from merely treating sickness to actively preventing it. This preventive strategy is built on three pillars:

1.      Primary Prevention This means stopping a disease before it ever starts. The policy recommends strengthening programs like childhood vaccination, health education in schools and communities (on topics like healthy diet and exercise), and improving dental hygiene.

2.     Secondary Prevention This focuses on detecting diseases at their earliest, most treatable stages. Key initiatives include establishing population-wide screening programs and improving maternal and child health services to catch potential issues early.

3.     Controlling Communicable Diseases The goal is to build a well-functioning disease surveillance system. This will help public health officials detect and respond to outbreaks of infectious diseases like Tuberculosis, malaria, HIV/AIDS, cholera, and dengue before they can spread widely.

4.3. Empowering Health with Technology

The policy recognizes the power of modern technology to revolutionize healthcare delivery. It recommends two key technological upgrades:

  • Integrated Health Information System: The plan is to create a connected digital system where a patient's health data can flow seamlessly from a local primary care clinic (Basic Health Unit) to a District Hospital and up to the state level. This ensures better continuity of care and provides valuable data for public health planning.
  • Digital Health: The policy aims to use digital tools to promote public health messages, ensure patient data is secure and private, and improve overall access to health services for the population.

4.4. Reaching Every Community

A central priority is ensuring that high-quality healthcare reaches everyone, not just those living in major towns and cities. The policy focuses on three community-level actions:

  • Expand the LHW Program: There is a clear and direct goal to increase the coverage of the vital Lady Health Worker program from its current 69% to 100% of the population.
  • Improve Community Nutrition: The plan calls for strengthening community-based nutrition programs to combat childhood stunting and wasting, with a special focus on pregnant women, children, and adolescent girls.
  • Build Community Resilience: Given AJK's geography, the policy emphasizes the importance of community engagement and training for disaster response. This includes creating community-based first aid training programs to help citizens respond effectively in an emergency.

This forward-looking plan is designed to be comprehensive, addressing the health system's challenges from multiple angles.

5. Conclusion: Charting the Course to a Healthier AJK

The AJK Health Policy 2022 represents a clear and strategic roadmap for the future. It is a direct response to the region's most pressing health needs—from the double burden of infectious and chronic diseases to deep-rooted systemic weaknesses. By strengthening its workforce, shifting its focus to prevention, embracing technology, and ensuring no community is left behind, the policy aims to build a resilient and equitable system. Ultimately, these efforts are all directed toward achieving the inspiring vision of complete health and well-being for every citizen of AJK by 2030.


The Health System of Azad Jammu & Kashmir (AJK)


Policy Briefing: 

Strategic Analysis of the Azad Jammu & Kashmir 

Health Policy 2022

1.0 Introduction: A New Health Mandate for Azad Jammu & Kashmir

The Azad Jammu & Kashmir (AJK) Health Policy 2022 marks a pivotal moment for the region's public health sector. As the first comprehensive update since 1996, it has been formulated in an era of greater administrative autonomy following the 18th Constitutional Amendment, granting the AJK government a strategic opportunity to fundamentally reform its health system. The policy's development was driven by a pressing need to address a rapidly changing health landscape, significant inter-district inequities in service delivery, and critical systemic weaknesses starkly exposed by the COVID-19 pandemic. This briefing synthesizes the policy's guiding principles, key strategic recommendations, and proposed governance reforms to provide a clear and concise overview for health officials, policymakers, and system stakeholders.

2.0 Core Vision and Guiding Principles

A policy's effectiveness is rooted in a clear vision and its alignment with established ethical and operational frameworks. The AJK Health Policy 2022 anchors its recommendations in widely recognized national and global health mandates, establishing a robust foundation for systemic reform. These guiding principles are not merely aspirational; they define the ethical compass and operational standards for all proposed changes, ensuring that subsequent actions are coherent, equitable, and directed toward a unified goal.

2.1 Proposed Vision for 2030

The policy sets forth a clear and ambitious objective for the health and well-being of the population by the end of the decade:

“To achieve complete physical and mental well-being for the people of AJ&K by 2030 through the employment of international best practices that ensure easy, sustainable, and affordable access to health service for all.”

2.2 Alignment with National and Global Frameworks

The policy strategically positions its goals within broader national and international health agendas to ensure coherence and leverage established best practices.

  • Pakistan National Health Vision: The policy aligns with the national vision, using it as an overarching guide for strategic direction and ensuring that AJK's health system development is harmonized with federal objectives.
  • Sustainable Development Goals (SDGs): The policy explicitly commits to achieving the health-related SDG targets. It recognizes that ensuring healthy lives and promoting well-being (Goal 3) is essential to sustainable development and notes that 16 of the 17 SDGs are directly or indirectly related to health.

2.3 Foundational Tenets of the Policy

The policy's strategic recommendations are built upon a set of core tenets that prioritize equity, access, and quality.

1.      Human Rights-Based Approach: The policy frames health as a fundamental human right. This requires that all health programs and policies are designed to uphold human dignity, are non-discriminatory, and give special consideration to the needs of vulnerable populations, including persons with disabilities, the elderly, and transgender individuals.

2.     Universal Health Coverage (UHC): A central commitment of the policy is to achieve UHC, defined as ensuring all people can access the promotive, preventive, curative, and rehabilitative services they need without facing financial hardship. To support this, the policy recommends expanding the coverage of the Lady Health Worker (LHW) program from the current 69% to 100% to strengthen primary healthcare at the community level.

3.     Quality of Care Standards: The policy emphasizes a commitment to improving the quality of health services by adhering to established benchmarks and standards, moving beyond mere access to ensure that care is effective, safe, and people-centered.

These principles collectively form the strategic bedrock of the policy, guiding the structural reforms designed to bring its vision to life.

The Health System of Azad Jammu & Kashmir (AJK)


3.0 Strategic Recommendations for Health System Transformation

The policy outlines a series of integrated recommendations aimed at systemic transformation. These reforms are designed to address critical and long-standing gaps in governance, human resources, service delivery, and information management. By targeting these core components, the policy seeks to build a health system that is not only more effective but also more resilient, accountable, and responsive to the needs of the population.

3.1 Governance and Stewardship Reform

A central recommendation is the shift from a highly centralized governance model to a decentralized structure. This reform is intended to delegate administrative and financial authority to the divisional level, a critical move designed to dismantle decision-making bottlenecks. The strategic intent is to empower local leadership, thereby strengthening supervision, enhancing accountability, and fostering a system more responsive to district-specific health challenges.

The proposed governance structure is as follows:

  • Minister in Charge Health
    • Secretary Health
      • Director General Health
        • Director Muzaffarabad Division -> Districts
        • Director Mirpur Division -> Districts
        • Director Rawalakot Division -> Districts
    • AJ&K Healthcare Commission
    • AJ&K Drug Regulatory Authority

3.2 Human Resource Management and Development

Recognizing that a skilled and motivated workforce is the backbone of any health system, the policy proposes several key initiatives to strengthen human resources.

  • Performance Evaluation: Implement new performance evaluation mechanisms to ensure accountability and promote quality within the health workforce.
  • Regular Training: Make training in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Advanced Trauma Life Support (ATLS) mandatory for all doctors and allied health professionals.
  • Service Structure and Promotions: Establish a clear service and promotion structure for all cadres to improve job satisfaction, reduce absenteeism, and enhance overall performance.
  • Adequate Staffing and Task Shifting: Develop strategies to address workforce shortages, improve the distribution of health workers to underserved areas, and implement task-shifting to optimize the use of existing personnel.

3.3 Modernizing Service Delivery

The policy strategically reorients service delivery by prioritizing preventive and primary care. This represents a fundamental shift from a historically curative-focused model to one that proactively manages population health, aiming to reduce the long-term burden on tertiary facilities and lower catastrophic health expenditures for families.

1.      Reforming Preventive Healthcare: Place a high priority on primary prevention measures, such as vaccination and health education, and secondary prevention through population-based screening programs for early disease detection.

2.     Reforming Primary Healthcare (PHC): Strengthen the PHC system as the foundation for achieving UHC. A robust PHC network will serve as the first point of contact for communities and the front line of response for controlling communicable diseases.

3.     Improving Tertiary Level Hospitals: Enhance the capacity and capabilities of tertiary care hospitals to manage complex cases and reduce the need for out-of-state referrals.

3.4 Digital Transformation and Health Information Systems

The policy envisions leveraging technology to create a more efficient and data-driven health system. It recommends creating a fully integrated health information system and institutionalizing digital health initiatives. A significant challenge identified is that current birth and death records kept at health facilities consist of aggregated numbers and lack essential data, such as the Computerized National Identity Card (CNIC), which prevents linkage with national ID authorities and impedes data flow to higher administrative levels for planning and analysis.

3.5 Ensuring Financial Sustainability

To secure the long-term viability of the health sector, the policy proposes five key financing strategies:

  • Improve the efficiency of revenue collection.
  • Reprioritize health within government budgets.
  • Explore innovative financing mechanisms.
  • Secure development assistance for health from partners.
  • Strategically purchase services from the private sector where appropriate.

These systemic reforms are specifically designed to address the unique and pressing health challenges confronting the population of AJK.

4.0 Addressing AJK's Core Health Challenges

The policy’s recommendations are not theoretical; they are an evidence-based response to the most significant health issues facing the people of AJK. The strategies for system reform are directly targeted at confronting the region's distinct disease burden and building the resilience needed to manage future health crises.

4.1 Confronting the Double Burden of Disease

Analysis of health data reveals that AJK faces a challenging "double burden" of disease, grappling with a rising tide of non-communicable diseases (NCDs) while simultaneously managing persistent communicable diseases. The disease landscape has shifted significantly over the past decade, as illustrated below.

Disease/Condition

Rank in 2009

Rank in 2019

% Change (2009-2019)

Ischemic heart disease

2

1

+28.0%

Neonatal disorders

1

2

-24.8%

Stroke

3

3

+18.7%

Breast cancer

11

10

+45.9%

Tuberculosis

6

9

-21.5%

Diarrheal diseases

5

7

-18.7%

In response, the policy proposes a strategic approach focused on investing in community-level prevention programs, introducing early screening for NCDs, and ensuring the timely management of cases to reduce complications and catastrophic health expenditures. This will be complemented by robust programs to control communicable diseases like Tuberculosis and Hepatitis.

The Health System of Azad Jammu & Kashmir (AJK)


4.2 Building a Resilient Health System

The experience of the COVID-19 pandemic heavily informed the policy's strong emphasis on building a resilient health system capable of withstanding future shocks. The strategy is built on several key pillars:

  • Strengthened Disease Surveillance: The policy calls for a robust surveillance system defined by the ongoing, systematic identification, collection, analysis, and interpretation of disease data to enable timely and effective public health action.
  • Disaster and Pandemic Preparedness: Moving beyond what the policy terms "paper exercises," it recommends active preparedness measures, including stockpiling essential medical supplies and building reserve health service capacity to manage surges during emergencies.
  • Biosafety and Biosecurity: The policy distinguishes between biosafety (preventing unintentional exposure to or release of biological agents) and biosecurity (protecting against the misuse, theft, or deliberate release of such agents). It calls for comprehensive measures to minimize risks from natural, accidental, and intentional disease threats.
  • Community Engagement: To improve pre-hospital outcomes during disasters, the policy recommends developing community-based first aid training programs. This aims to empower local communities to act as first responders, mitigating the impact of emergencies before professional help arrives.

These targeted interventions are essential for achieving the policy's overarching goals for a healthier future.

5.0 Conclusion: Charting the Course for a Healthier AJK

The Azad Jammu & Kashmir Health Policy 2022 represents a transformative and comprehensive roadmap for public health reform. By focusing on decentralized governance, a strengthened health workforce, modernized service delivery, and the strategic integration of digital technology, the policy provides a clear framework for building a more equitable, efficient, and resilient health system. The successful implementation of these strategic reforms is critical for overcoming existing challenges and realizing the vision of improved health and well-being for all citizens of AJK by 2030.

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Source: Department of Health, Azad Government of the State of Jammu and Kashmir. (2022). Health Policy, Azad Jammu & Kashmir.


 

The Health System of Azad Jammu & Kashmir (AJK)

Strategic Health Reform Plan for Azad Jammu & Kashmir (2024-2030):

 An Action Plan for the AJK Health Policy 2022

1.0 Introduction: Charting a Course for a Healthier AJK

This strategic plan establishes the operational roadmap to realize the vision articulated in the Azad Jammu & Kashmir (AJK) Health Policy 2022. Decades after the state's first health policy in 1996, shifting public health dynamics and the stark lessons of the COVID-19 pandemic have created an undeniable urgency for reform. This plan confronts systemic gaps head-on and builds a modern, resilient, and equitable health system capable of meeting the evolving needs of the people of Azad Jammu & Kashmir.

Its core purpose is to translate the recommendations of the AJK Health Policy 2022 into a coherent and actionable set of strategic initiatives for the 2024-2030 period. This plan drives reform across the health system's most critical domains: it overhauls governance for greater accountability, strengthens the health workforce to address critical shortages, reorients the model of care toward prevention, ensures financial sustainability, and leverages digital technology to create a data-driven ecosystem. To achieve these goals, this document first reaffirms the foundational vision and principles that steer this transformative journey.

2.0 Our Vision and Guiding Principles

A successful long-term reform must be anchored by a clear vision of the future and a set of unwavering principles. These elements serve as the north star for all strategic efforts, ensuring that as tactics evolve, the ultimate destination and the values guiding the journey remain constant. This section defines the ultimate goal for the AJK health sector by 2030 and the foundational values that will guide every subsequent action and decision.

The official vision for the AJK health sector, as articulated in the AJK Health Policy 2022, is:

“To achieve complete physical and mental well-being for the people of AJ&K by 2030 through the employment of international best practices that ensure easy, sustainable, and affordable access to health service for all.”

Our Guiding Principles

All initiatives within this strategic plan will be designed and implemented in alignment with the following core principles, synthesized from the AJK Health Policy 2022.

  • Universal Health Coverage (UHC): We will ensure all people have access to the promotive, preventive, curative, and rehabilitative health services they need without facing financial hardship.
  • Alignment with Sustainable Development Goals (SDGs): Our efforts are dedicated to achieving the global agenda for health and well-being (Goal 3) while recognizing the crucial interplay between health and the 16 other SDGs.
  • A Human Rights-Based Approach: We will treat health as a fundamental human right, focusing on equity, non-discrimination, and prioritizing the needs of the most vulnerable and marginalized populations.
  • Efficiency and Sustainability: We will ensure the optimal use of available human, financial, and physical resources to create a resilient and self-sustaining health system for future generations.

These principles form the ethical and operational foundation for reform. To build upon this foundation, an evidence-based understanding of the current health landscape is essential.

3.0 Situational Analysis: The Case for Transformation

An honest appraisal of Azad Jammu & Kashmir's health system reveals a foundation of valuable assets undermined by critical systemic weaknesses. This section provides a comprehensive analysis of the system's strengths, weaknesses, opportunities, and threats, drawing on evidence from the AJK Health Policy 2022 and recent public health research. This analysis forms the evidence base for the strategic pillars and initiatives that follow.

3.1 Current Strengths and Foundational Assets

The AJK health system is built upon a number of assets that provide a solid base for reform.

  • Existing Health Infrastructure: AJK has an established network of public health facilities, including Basic Health Units (BHUs), Rural Healthcare Centers (RHCs), Tehsil and District Headquarters (DHQ) hospitals, and specialized centers, with a total of approximately 3,810 beds.
  • Community Health Outreach: The National Program for family planning and primary healthcare provides a crucial link to communities, covering 69% of the population with a dedicated workforce of 3,300 Lady Health Workers (LHWs).
  • Disease Control Programs: The state has dedicated vertical programs for managing specific communicable diseases, including a Dengue Control Program, a Hepatitis Control Program, and the National TB Program, which provide a framework for disease surveillance and response.

3.2 Systemic Weaknesses and Gaps

Despite its strengths, the system faces deep-seated challenges that impede progress and necessitate fundamental reform.

  • Human Resource Crisis: There is a critical shortage of health workers. The 2019 population-per-doctor ratio stood at 3,954, far from the World Health Organization (WHO) standard of 1:1,000. This is compounded by the reluctance of female doctors and specialists to serve in hard-to-reach areas, creating significant service gaps.
  • Double Disease Burden: AJK is grappling with a dual challenge: the persistent threat of communicable diseases like Tuberculosis (TB) and a rapidly rising tide of Non-Communicable Diseases (NCDs). By 2019, the NCD burden had increased to 43.7% of the total disease burden, with ischemic heart disease becoming the leading cause of death.
  • Fragmented Data Systems: The health information system is weak and lacks integration. An evaluation of the District Health Information System (DHIS) in Kotli revealed inconsistencies in manual data entry, such as missing indoor patient details for an entire month. Critically, there is no mechanism to capture national identity card (CNIC) numbers or to ensure health data flows from primary care facilities to the state level for planning.
  • Inefficient Financial Allocation: The health budget is overwhelmingly consumed by recurrent costs. In the 2021-22 fiscal year, 88% of the budget was allocated to salaries and utilities, leaving a mere 5% for essential expenditures like treatment, medicines, and equipment.
  • Service Delivery Inequities: Significant inter-district inequities in service provision persist. A weak and inadequate referral system places an unsustainable burden on DHQ and tertiary hospitals, while the private health sector remains largely unregulated, leading to variable quality and pricing.
The Health System of Azad Jammu & Kashmir (AJK)


3.3 Strategic Opportunities

The current environment also presents unique opportunities to catalyze transformation.

  • Governmental Autonomy: The 18th Constitutional Amendment has granted the Government of AJK greater autonomy in managing its health system, creating a policy window for bold and tailored reforms.
  • Digital Transformation: The ongoing trial phase of the DHIS and the policy's call for an integrated digital ecosystem present a significant opportunity to leapfrog legacy systems and build a modern, data-driven health infrastructure.
  • Economic Development through Health: By improving the quality of its health services and leveraging its natural beauty, AJK has the potential to develop medical tourism, creating a new engine for economic growth.

The profound human resource crisis and fragmented data systems detailed above necessitate the reforms outlined in Pillar II and Pillar V, while the rising NCD burden and service inequities demand the reoriented model of care and fortified primary health services proposed in Pillar III. The identified strengths provide a foundation to build upon, and the strategic opportunities offer a clear path forward for the targeted, high-impact reforms organized under the following strategic pillars.

4.0 Strategic Pillars for Health System Reform

To address the systemic challenges identified in the situational analysis and realize the vision of the AJK Health Policy 2022, this plan organizes all reform efforts under five interconnected pillars. Each pillar represents a critical area for transformation, and together they form a holistic framework for building a health system that is responsive, resilient, and equitable.

1.      Pillar I: Reforming Health Governance and Leadership – To establish a decentralized, accountable, and transparent governance structure that improves stewardship and regulatory oversight.

2.     Pillar II: Strengthening the Health Workforce – To build a sufficient, skilled, and motivated health workforce capable of delivering quality care across AJK.

3.     Pillar III: Reorienting the Model of Care – To shift the focus from curative treatment to an integrated model emphasizing preventive, primary, and community-based healthcare.

4.     Pillar IV: Ensuring Financial Sustainability – To optimize the use of existing funds and explore innovative financing mechanisms to ensure the long-term viability of the health system.

5.     Pillar V: Building a Data-Driven, Digitally-Enabled Health Ecosystem – To harness the power of data and digital technology to improve decision-making, efficiency, and patient outcomes.

The following section operationalizes these pillars through specific, time-bound initiatives and actions.

5.0 Strategic Initiatives and Action Plan

This section translates the high-level strategic pillars into a concrete action plan for implementation between 2024 and 2030. Each strategic initiative listed below is directly derived from the evidence-based recommendations of the AJK Health Policy 2022 and is designed to produce tangible improvements in the health and well-being of the population.

5.1 Pillar I: Reforming Health Governance and Leadership

  • Strategic Initiative 1.1: Implement Decentralized Governance.
    • Action: Formulate and execute a plan to delegate administrative and financial authority by creating three Divisional Directorates for Health in Muzaffarabad, Mirpur, and Rawalakot, as proposed in the AJK Health Policy governance structure. This will strengthen supervision and ensure accountability at lower levels.
  • Strategic Initiative 1.2: Strengthen Regulatory Oversight.
    • Action: Develop the legal and operational framework for the AJK Healthcare Commission and a dedicated AJK Drug Regulatory Authority. Introduce regulations for the private health sector to address gaps in service quality and pricing.

5.2 Pillar II: Strengthening the Health Workforce

  • Strategic Initiative 2.1: Implement a Modern HR Management Framework.
    • Action: Design and roll out new systems for performance evaluation, work-life balance, and a clear service structure with transparent promotion criteria for all cadres, including doctors, nurses, and allied health professionals.
  • Strategic Initiative 2.2: Achieve WHO-Recommended Staffing Densities.
    • Action: Create a phased recruitment and deployment plan to achieve the 2030 targets for population density of physicians, dentists, and nurses as outlined in the AJK Health Policy 2022.
  • Strategic Initiative 2.3: Enhance Workforce Capacity.
    • Action: Mandate regular training in Basic Life Support, Advanced Cardiac Life Support, and Advanced Trauma Life Support. Initiate the process for establishing a dedicated Medical University in AJK to ensure a sustainable supply of qualified health professionals.
The Health System of Azad Jammu & Kashmir (AJK)


5.3 Pillar III: Reorienting the Model of Care

  • Strategic Initiative 3.1: Fortify Preventive and Primary Healthcare (PHC).
    • Action: Expand the LHW program coverage from 69% to 100% to ensure universal access to community-level PHC. Implement population-based screening programs for early disease detection and strengthen school health and community nutrition programs.
  • Strategic Initiative 3.2: Address the Double Disease Burden.
    • Action: Launch targeted programs to reduce the burden of NCDs, focusing on early screening and management for leading causes of death like ischemic heart disease, stroke, and breast cancer. Simultaneously, strengthen surveillance and response systems for communicable diseases like TB, leveraging data from the National TB program.
  • Strategic Initiative 3.3: Strengthen the Referral System and Tertiary Care.
    • Action: Design and implement a formal, two-way referral system from PHC facilities to DHQs and tertiary hospitals. Invest in upgrading the capacity of tertiary level hospitals to reduce the need for out-of-state referrals and associated out-of-pocket expenditures.

5.4 Pillar IV: Ensuring Financial Sustainability

  • Strategic Initiative 4.1: Diversify Health Financing.
    • Action: Explore and implement innovative financing models, including public-private partnerships and mechanisms to increase development assistance for health, to reduce reliance on the government's recurrent budget.
  • Strategic Initiative 4.2: Improve Budgetary Efficiency.
    • Action: Conduct a comprehensive review of health expenditures to identify inefficiencies. Develop a plan to reprioritize government budgets, gradually increasing the allocation for treatment, medicines, and equipment beyond the current 5%.

5.5 Pillar V: Building a Data-Driven, Digitally-Enabled Health Ecosystem

  • Strategic Initiative 5.1: Establish an Integrated Health Information System (HIS).
    • Action: Implement the proposed framework for an integrated HIS from the AJK Health Policy. Scale up the DHIS across all districts, ensuring standardization of data collection (including mandatory CNIC capture) and creating protocols for data to flow from health facilities to divisional and state levels.
  • Strategic Initiative 5.2: Institutionalize Digital Health.
    • Action: Develop policies and infrastructure to support digital health initiatives such as telemedicine, mobile health applications, and precision public health, ensuring they are integrated, secure, and patient-centered.
  • Strategic Initiative 5.3: Promote Data as a Public Good.
    • Action: Establish clear data-sharing protocols between government departments (e.g., Health and Local Government) to ensure that health data is used effectively for planning, resource allocation, and public benefit.

To ensure these initiatives translate into measurable results, a robust monitoring framework is essential.

The Health System of Azad Jammu & Kashmir (AJK)


6.0 Implementation and Monitoring Framework

To ensure these reforms translate into tangible outcomes, a robust implementation and monitoring framework is essential. This final section outlines the structure for governance, accountability, and performance measurement that will guide the plan's execution and ensure its objectives are met by 2030.

6.1 Governance and Accountability

The new decentralized governance structure, with empowered Divisional Directorates for Health in Muzaffarabad, Mirpur, and Rawalakot, will serve as the primary mechanism for overseeing the implementation of this plan at the operational level. The State Health Directorate will retain the overall stewardship role, providing strategic direction, setting standards, and ensuring alignment with the national vision.

The Health System of Azad Jammu & Kashmir (AJK)


6.2 Key Performance Indicators (KPIs)

Progress will be tracked against core health indicators from the Annual Development Programme, which directly reflect the intended outcomes of our strategic initiatives, particularly those under Pillar III aimed at reorienting the model of care. The following table outlines these key performance indicators and their initial targets for the 2023-24 fiscal year.

Indicator

2023-24 Target (as per ADP)

Population with access to public health facility (%)

85

Infant Mortality Rate (IMR) per 1000 live births

45

Children < 1 year fully immunized (%)

95

Maternal Mortality Rate (MMR) per 100000 LB

95

Trained personnel’s attending pregnancies (%)

70

Contraceptive Prevalence Rate (CPR) %

40

6.3 Evaluation and Review Cycle

Progress against this strategic plan will be reviewed annually. This review will be guided by the systematic evaluation cycle proposed in the AJK Health Policy 2022. This continuous cycle involves measuring performance against KPIs, analyzing results to understand successes and challenges, planning adaptive changes based on evidence, and implementing those changes to ensure continuous improvement and responsiveness.

The Health System of Azad Jammu & Kashmir (AJK)


This strategic plan represents a steadfast commitment to the health and well-being of every citizen. Its dedicated implementation will not only build a stronger, more equitable, and resilient health system but will also serve as a cornerstone for the broader prosperity and sustainable development of Azad Jammu & Kashmir, paving the way for a healthier and more secure future for all.

 

Muhammad Asif Shah

I am a development professional working with UNICEF as a EVM coordinator . I have 15 years professional experience.

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